and How We Are Doing



 

The Y.E.S. House is committed to providing services to at-risk children and their families in a safe, caring and stable environment.


This page:


Our Services
  • Residential Treatment
  • Day Treatment
  • In-patient Substance Abuse Treatment
  • On-site education
  • Crisis intervention
  • Youth Advocacy
  • ACE/PACE After School Program
  • Family Support (24 hour)
  • Specialized Foster Care
  • Crisis Shelter (24 hour)
  • Group Home
  • Independent Living
  • Volunteer and Impact Mentorship Program
  • H.O.P.E. Family Nurturing Classes
  • Counseling
Referral and Admission
Admissions at the Y.E.S. House vary by program. They include self-contact, the courts, law enforcement, the school system, parents or anyone concerned about a child in trouble. Please contact us if you have questions or would like to make a referral.

Children are referred to the Y.E.S. House for a variety of concerns including:
  • Family Conflict
  • Physical or sexual abuse
  • Depression or suicide attempts
  • Oppositional behavior
  • Runaways
  • Substance abuse problems
  • Excessive fear or anger
  • Aggression or other inappropriate behavior
  • Parental neglect
  • Involvement with the juvenile court system
  • Emotional or psychiatric needs

Our Program Facilities
  • Crisis Shelter
  • Boys Treatment Cottage / Group Home
  • Girls Treatment Cottage / Day Treatment
  • On-Site School / ACE/PACE
  • Incorporated into the above facilities are our prevention, therapeutic and administrative services.

 
 
The Y.E.S. House, a private, non-profit agency is located in Gillette, Wyoming. Services are provided to youth and their families. Our goal is to keep families together whenever possible and appropriate.

The Y.E.S. House provides a continuum of services from prevention through intervention and treatment. Our programs offer support and stabilization for at-risk youth and their families on a 24-hour basis.

The Y.E.S. House provides an opportunity for all family members to re-group, learn new skills, and resolve the issues that resulted in the need to call upon our programs.


2007 Annual Report


Youth Emergency Services, Inc. (Y.E.S. House) served 627 youth and their families in 2006-2007. The Y.E.S. House provides 10 programs to youth and families in Northeastern Wyoming. They are Crisis Shelter/Group Home, A.C.E. /P.A.C.E. (Adolescents in a Caring Environment and Pre-Adolescents in a Caring Environment), Impact Mentorship, Independent Living, Specialized Foster Care, Day Treatment, Residential Treatment, In-Patient Substance Abuse Treatment, H.O.P.E. Family Nurturing Classes, and On-site grade 7-12 School. These programs encompass prevention, intervention and treatment services. It has been an exciting year for the Y.E.S. House clients and staff. This past year was filled with many changes and still more to come in the near future.

Accomplishments:


The Circle of Courage, a Native-American model for behaviors/attitudes modification, was implemented throughout the agency programs, and this created a more positive and respectful environment. The Y.E.S. House handbooks were updated for both staff and clients to help facilitate communication. Satisfaction Surveys have been implemented for clients and staff. A marketing package was developed and distributed in Wyoming and nearby states to inform youth serving agencies about the Y.E.S. House.

The Boys’ Residential Treatment Center and Group Home building was built and opened on February 1, 2008. This facility offers 4 additional treatment beds and 9 additional group home beds to families in need. The new facility offers more space for clients and allows us to meet higher security standards, therefore increasing confidentiality for our clients.

The Y.E.S. House’s Residential Mental Health and Substance Abuse Treatment, Day Treatment and Specialized Foster Care programs were accredited by the Commission on Accreditation of Rehabilitation. Facilities (CARF) in June of 2007. Several policies and procedures were enhanced to serve more effectively our clients and their families.

The Y.E.S. House was certified by the Wyoming Department of Health Mental Health and Substance Abuse Services Division to provide several additional treatment levels. Currently, the Y.E.S. House is certified in levels 0.5 Adolescent, Level I Adolescent, Level II.1 Adolescent, Level III.1 Adolescent, Level III.5 Adolescent, Level II.5-D, Criminal Justice, Co-Occurring and Adolescent Treatment. The Y.E.S. House was recertified by the Department of Family Services to provide Residential Treatment, Group Home, Crisis Shelter and Foster Care programs. The Y.E.S. House continues to comply with all grants and follows all state and federal laws.

In the fall of 2007, the Y.E.S. House and Campbell County School District #1 entered into a unique and exciting partnership in Wyoming. The school district now employs some of the certified teachers who work with the youth when they are enrolled in the Y.E.S. House School. This creative partnership allows youth to work on their issues in a safe and individualized setting, and eventually return to the public school system in a seamless manor.

A satisfaction survey was given to Y.E.S. House employees and it was noted that the employees rated high marks on the fact that they consider their job worthwhile, they are comfortable with their supervisor, and the Y.E.S. House conducts its business ethically. Not enough data was collected on client satisfaction surveys to interpret the results.

Client data collected revealed that in the residential treatment programs, for those clients completing their program; 79% were reunified with their parents. All of the clients were provided necessary mental health services and 100% of those clients demonstrated an increase in functioning (daily living skills and choice making skills) and mental health abilities. Results of the surveys and assessments for the H.O.P.E. Parenting Classes indicated that 86% of the families found the class excellent or good and 79% of the families found the class to be a nurturing experience. The one foster client served during the 2006-2007 year achieved permanency with the client’s foster parents obtaining guardianship of the client. The client is continuing on with education and remains connected with the foster parents. The number of clients in the Y.E.S., Inc. Day Treatment program who attended the Y.E.S. House School and improved their grade level status was 83 percent. The number of day treatment clients that passed 85% of their public school classes was 63 percent. Day Treatment clients increased their functioning and mental health abilities by 88% and families’ increased their functioning and mental health abilities by 76 percent. The percentage of clients in Y.E.S. House Day Treatment who achieved 85% of their short term treatment goals was 88 percent. The Y.E.S. House Crisis Shelter reunited 82% of their clients with their parents and 96% of the A.C.E./P.A.C.E. clients remained in their homes. The Y.E.S. House’s Group Home was able to return 87% of the clients to their homes and 93% of the clients attending the Y.E.S. House School were able to return to public school. The percentage of clients who were able to stay drug-free in our in-patient substance abuse program was 88% of the clients.

The average length of stay for our boys’ and girls’ residential programs is 8.28 months. Youth who were accepted into residential treatment did not have to be placed on a waiting list in fiscal year 2006-2007. The average length of stay for the day treatment program is 3.83 months. Youth, who were accepted, entered the program within a two week time period.

Overall, the Y.E.S. House has been working diligently to accomplish its goals and meet its mission statement. By reviewing our client numbers and the various assessments, one can see that the Y.E.S. House is doing an excellent job of serving our community’s at-risk youth and families. The community focus group identified during the 2007 strategic planning that the Y.E.S. House needed additional space to serve more youth and their families in all programs. The overall opinion at the focus group was that the Y.E.S. House was doing a great job serving youth and families. As a response to those concerns, the Y.E.S. House is constructing two new buildings, and is in the planning process of constructing two additional facilities to address the needs of youth in our community. The Y.E.S. House is able to build these new facilities by creating partnerships with the city of Gillette, Campbell County, WCDA, and with much financial support from the Y.E.S. House Foundation which is strongly supported by private citizens and businesses in Campbell County.

Improvement Plan:


The Y.E.S. House moved into the first new building on February 1, 2008; and will be moving into the second one in March of 2008. The new buildings provide a much larger space to serve youth and families, and are sound proof. The two new facilities will have up-to-date technology to meet higher security standards, safety, and confidentiality. A server will be installed in all buildings by December, 2008. These improvements will allow the Y.E.S. House to be more efficient in its communication and data collection. Numerous Y.E.S. House staff were included in building design work in order that all areas in the new facilities would be meet our daily needs.

The Y.E.S. House also hired (July 1, 2007) a financial manager that allows us to have accounting services in-house. This development improves our monitoring of the financials on a monthly basis. The fiscal policies and procedures are currently being revised to meet the U.S. generally accepted accounting principles (GAAP). The Y.E.S. House Financial Manager will make budgetary adjustments throughout the year which will help significantly with Y.E.S. House business decisions; this is acknowledged in the board minutes. The financial manager and administrative staff are closely monitoring the accounts receivable in regards to grants and fees for services. The deficiencies noted will be addressed by July 1, 2008. To increase funding opportunities, Medicaid is being pursued. Our plan is to implement the Medicaid reimbursements by June of 2008. We are also pursuing funding opportunities for IT services which are now greater and more demanding with the addition of the new facilities.

The Y.E.S. House administration staff is also in the process of inventorying equipment and keeping detailed records. Additionally, backups of computers and a more efficient system of collecting and keeping track of data will be addressed by the administration staff and coordinators by August of 2008.

The coordinators will be checking into a TTY/TDD device for the hearing impaired and Braille evacuation signs for all locations by December of 2008.

Customer satisfaction surveys will be improved upon including better implementation July 2008. Employee survey forms will be reviewed and revised by July of 2008.

Administration staff will pursue and implement (if the Y.E.S. House is qualified) the National Health Services Corps Multi-Year Recruitment & Retention Assistance Application program by June 2008. The administration staff will also pursue wage adjustments as funding allows in 2008.

The Human Resource Director will pursue and initiate a cultural diversity training program and oversee on-going training in 2008. A staff designated to provide training and oversight is included in our proposed 2008-2009 budget as well.


Respectfully Submitted,


Sheri England,
Executive Director



Parent/guardians can call at any time, night or day, for help and support with any questions or concerns regarding their child or any child.

Youth Emergency Services, Inc.
706 Longmont, Gillette, WY 82716
(307) 686-0669 Fax (307) 686-2121
www.YouthEmergencyServices.org

Youth Emergency Services, Inc. Contacts:
Sherilyn England, Executive Director
Tim Pruett, Human Resources
Steve Stryker, Education Director
Tatyana Walker, Development Director
Stephanie Keane, Clinical Director

 

                                                             © 2002 YES House Inc. All Rights Reserved
                                                                  This page was last updated:  4/2008